If I uneatall Marco Polo and Reinstall it Again Wll Everything Come Back Again Inxkudong Videos

It can exist frustrating to find that your video taken in the Marco Polo app won't send.

Now there are a few factors to why that does happen, but about importantly, it comes to your net network connection and the Marco Polo app itself.

In this mail service, we will prove yous stride-by-footstep how you can fix the issue as well as shedding some calorie-free on how to curb such problems from resurfacing in the hereafter. The solutions shared are both reader-suggested and tested by ourselves on our devices (iOS and Android), so the solutions are applicative to all device models.

Permit'due south dive right in.

  • Reset Your Wi-Fi and Cellular Data
  • Turn Off Your VPN
  • Resend Your Marco Polo
  • Restart the App
  • Reinstall the Marco Polo App

1. Reset Your Wi-Fi and Cellular Data.

The very first thing that you should practise is to check on your cyberspace connection and see if the upshot lies with it.

A great mode to effigy this out is to run an internet speed examination using Speedtest.net .

marco polo video wont send

If the speed test returns results that y'all're internet speed is slower than you lot're subscribed speeds with your Internet service provider (Internet access provider), then you will need to get in affect with your ISP to effigy out what'southward the issue.

Over here in the United states, ISPs can range from the likes of Verizon, Xfinity, AT&T, etc. And then your ISP may be different depending on your location if you're abroad.

In most cases, slow net speed is a result of either temporarily downgraded speeds, possibly due to non paying your internet bill or even in most cases server maintenance works.

If you do observe that your internet speeds are good, then what you will want to do is reset your Wi-Fi router. Press on the Power button on the router, wait for ane-ii minutes and then turn information technology dorsum on. After that, try to resend your Marco Polo app.

However, if yous're outside sitting in a coffee shop or having a walk in the park, so y'all may be using public Wi-Fi networks or even your cellular data. In which example, effort to connect to a different Wi-Fi network then exam. If you're using cellular data, then endeavor to turn it off and then back on again.

Hither are the steps to reset your Wi-Fi and cellular data on iOS and Android devices:

If you're on an iPhone or iPad

  1. Become into your Settings app on your device.
  2. Here's how y'all reset your Wi-Fi and Cellular Information:
  • To reset your Wi-Fi, simple tap on Wi-Fi, then toggle the switch off so back on over again subsequently a few seconds. You can as well try to select a different Wi-Fi network from this page if y'all feel the current Wi-Fi is weak.
  • As for your Cellular Data, merely tap on Cellular, so toggle the switch right next to Cellular Data off and then dorsum on later a few seconds.

Turning on Cellular Data on iPhone

Tip 💡

One of our readers who was using Cellular Data suggested updating the carrier settings for your device as that can help patch upward anything if the Cellular Data yous're using is not working. To update your carrier settings, tap Settings > Full general > Nearly . If an update is bachelor, you'll meet an option to update your carrier settings.

Carrier Updates on iOS


If you're on an Android device

Before you go alee with the steps, it'southward essential to take annotation that the steps may vary depending on which Android device y'all're using as they are ofttimes manufactured by different companies (Google, Samsung, OnePlus, etc.). If you're unable to follow forth, please check for the steps on the corresponding manufacturer'southward support page.

  1. Swipe downwardly from the top of your screen to bring up the notification bar (equally shown below).
  2. So simply turn off both your Mobile Data (Cellular Information) and Wi-Fi (with your Wi-Fi name) options.

marco polo video wont send

  1. Give it ane-2 minutes before you plow it back on.

Finally, try to resend your Marco Polo video.

2. Turning Off Your VPN.

We detect that a lot of users who use apps similar Netflix, Hulu, Apple tree TV+, etc. oftentimes also apply a VPN service.

Virtual Private Network (or VPN in short) services are used because they help with accessing region-restricted websites or content such equally if yous're trying to access 'The Role Us,' which is but exclusively available on Netflix Usa. They also assistance with providing security as it masks your internet protocol (IP) address, so your online actions are virtually untraceable.

If you're using a VPN service, then nosotros advise you lot to temporarily plow it off and and then resend the Marco Polo video that won't transport.

marco polo video wont send

3. Resend Your Marco Polo.

:shameless plug: If you're confused nigh how to become virtually resending your Marco Polo, then we've written a step-past-step guide (with screenshots) on how to precisely exercise that.

The guide as well covers how y'all can go in bear on with Marco Polo'south support squad so that they can also assistance you in identifying the issues you lot are having.

Feel gratis to comment below whether the solutions shared in the post works for you. 🙂

marco polo video wont send

4. Restarting the App.

As recommended past the Marco Polo support squad, yous volition too want to consider restarting the app to run into if it fixes the issues.

Now when y'all're trying to close an app, it's not merely simply exiting and then reentering the app. You will need to fully force shut the app from running in the background before you endeavour to restart information technology.

The steps on how to force close apps vary on device models, simply we volition endeavour our best to address each below:

For iPhone 10 or later on, iPad with iOS 12 or later, or iPadOS

  1. Swipe upward from the lesser of the screen and intermission in the middle of the screen.
  2. Swipe up on the app's preview to close the individual app. Practise this to all the applications.
  3. Find the Marco Polo app on your Home screen and tap to relaunch.

Force Close Apps on iOS


For iPhone 8 or earlier versions

  1. Double-click the Home button to show your most recently used apps
  2. Swipe upwards on the app's preview to close the private app. Practise this to all the applications.
  3. Find the Marco Polo app on your Habitation screen and tap to relaunch it.

For Android Devices (steps may vary)

Here's a great video by Land of Tech on how to force shut apps on Android devices:

For added measure, you tin can also even endeavor to restart your device. Once you lot've restarted, try and restart the Marco Polo app to see if yous're able to send videos at present.

five. Reinstalling The Marco Polo App.

If you tried the solutions above and you still see no immediate results, and so it'southward recommended that you reinstall the Marco Polo app on your iOS or Android device.

This helps to fix any issues since you're installing the latest version of the app when you lot make up one's mind to reinstall.

If you have your app automatic updates turned off, or you don't update your apps that frequently, then trying to reinstall the app can be especially helpful.

Hither are the steps to reinstall an app on both iOS and Android devices:

If you lot're on an iOS device

  1. Detect the Marco Polo app icon on your home screen and hold down on the app until the contextual card appears.
  2. From the menu, tap on Delete App and then ostend by tapping Delete over again.

marco polo video wont send

  1. To reinstall the app, go to the App Shop .
  2. Search for the Marco Polo app.
  3. Reinstall the Marco Polo app.

marco polo video wont send

  1. Expect for the app to restore, then open up it from your Home screen.

If yous're on an Android device

  1. Open Settings on your device.
  2. Tap on Apps or Application manager.
  3. Tap on Marco Polo app o remove. Yous may need to ringlet to find it.
  4. Tap the Uninstall button.
  5. Now that information technology is uninstalled get back to the Dwelling screen of your Android device.
  6. Open the Google Play Store app.
  7. Search for Marco Polo and so reinstall the app past borer on the Re-install button.

At that place you go! One time once again, endeavor testing to see if the steps in a higher place have fixed the issue.


Aid! I tried the in a higher place steps, only my video is still not being sent. What do I practice? 🙁

If the result persists, then consider getting in touch with Marco Polo'due south support squad equally this could be an issue from their end. Yous can do this straight from inside your app. Yous tin can follow the steps laid out in our guide here to see how it is done with screenshots.

You lot volition also want to cheque the Marco Polo Twitter account to see if in that location are any updates regarding if the upshot is happening for everyone.


We promise it helps. If you have any questions, please feel free to annotate down below, and nosotros volition attempt our best to help. ❤

If this guide helped you, please share it. 🙂

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Source: https://www.saintlad.com/marco-polo-video-wont-send/

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